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Insights

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11

Mar

News

Centiro achieves FedEx Diamond Tier and FedEx Compatible Envision Award

Centiro has earned both FedEx Diamond Tier and the FedEx Compatible Envision Award for 2024. The awards reflect outstanding achievements and growth as FedEx Compatible Partner during 2023.

30

Oct

News

Centiro awarded Technology Partner of the Year by Manhattan

Earlier this month, Centiro was honored to take the stage at the Manhattan Exchange event, a gathering that brings together industry leaders and peers in supply chain and omnichannel commerce. Manhattan awarded us "Technology Partner of the Year", recognizing our collaborative spirit and leading technical solutions that make a lasting positive impact on our joint customers' business and supply chain performance.

It’s a testament to the dedication and expertise of our team and a reflection of the strong collaborative bond we share with Manhattan. Our synergistic partnership, founded on mutual respect and shared goals, has enabled us to push boundaries and redefine industry standards together with customers that want to push further.

We thank Manhattan for this acknowledgment. It is a humbling reflection of our journey thus far, reflecting both past achievements and the promise of a bright and innovative future in supply chain and commerce.

2

Oct

Sustainability & CSR

EcoVadis Platinum Back-to-Back. A Sustained Commitment.‍

We are excited to announce that Centiro has once again been awarded the Platinum Level by EcoVadis, marking our sustained excellence in environmental, social, and ethical performance and securing our position within the top 1% of companies assessed worldwide.

Sustainability is embedded in Centiro's DNA, and this recognition from EcoVadis highlights our continuous dedication to ethical practices and environmental stewardship. The annual EcoVadis assessment rigorously evaluates several areas, including business ethics, environmental impact, and social factors, ensuring a comprehensive review of our sustainability initiatives.

14

Dec

Work & Culture

Centiro awarded first-ever UPS Ready® Partner of the Year

Centiro is recognized as Partner of the Year by UPS who just announced their first-ever UPS Ready® Partner Awards, and we’re thrilled!

“We’re humbled and very proud to be recognized as the very first Partner of the Year awardee, marking a pinnacle moment in our 20+ year history of working with UPS. It highlights how joint innovation solves real-world problems, and how we continue to push boundaries in a collaborative spirit with the customer in focus” says Niklas Hedin, CEO & Founder of Centiro.

Sean McCarthy, Director at UPS Ready® motivates the award, “The level of engagement displayed by the Centiro team is phenomenal – Their intelligent and highly motivated team allows us to easily meet customers’ shipping needs with speed and precision. Centiro’s expansion has been highly successful due to their customer-centric, ‘whatever it takes' attitude. Through their proactive engagement with UPS Ready®, they have proven that no challenge is too complex when it comes to providing world-class solutions to our joint customers.”

7

Oct

Reports

Centiro recognized as a Representative Vendor in the Gartner® Market Guide

Centiro is recognized as a Representative Vendor in Gartner 2022 Market Guide for Multicarrier Parcel Management Solutions. 

What is in the Report
"As parcel deliveries and returns accelerate, focus on MCPMS is growing as organizations aim to optimize parcel management processes while reducing costs, improving service and maximizing capacity."

Key Findings
Parcel and last-mile delivery, which accelerated during the COVID-19 crisis, remain the fastest-growing shipment segments. 

Issues around constrained delivery capacity and customer experience continue to grow in tandem with demand, despite recent inflationary pressures. These increases, spurred by multichannel retail and B2B e-commerce, are unlikely to reduce. 

Companies are faced with increased delivery costs, driven by fuel and labor cost inflation, and shippers often lack the tools to optimize their transportation spend effectively. 

Most TMS and WMS providers do not specialize in parcel capability. Rather, they partner with a multicarrier parcel management solution (MCPMS) to support their customers. 

Disclaimer
Gartner, Inc., Market Guide for Multicarrier Parcel Management Solutions, September 28, 2022.By Analysts Simon Tunstall, Brock Johns, Rishabh Narang, Oscar Sanchez Duran. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

 

23

Aug

Sustainability & CSR

EcoVadis Platinum

Centiro achieves Platinum Level in the assessment of environmental, social, and ethical performance performed by EcoVadis. With this year’s score, Centiro ranks in the top 1% of companies rated globally.

Our sustainability engagement is rated annually by EcoVadis. They evaluate how well a company has integrated the principles of sustainability into its business and management system. The assessment is evidence-based and covers business ethics, work environment, environment and energy footprint, procurement, important social factors, and more.

20

Jun

Reports

Centiro named in Gartner® Magic Quadrant™

Centiro is positioned in the May 2022 Gartner® Magic Quadrant™ for Multienterprise Supply Chain Business Networks (MESCBNs). 

Get your copy here! 

Terms
Only applicants currently working in an industry close to the Multienterprise Supply Chain Business Networks (MESCBNs) are eligible to receive a complimentary copy of this report from us. We reserve the right only to send the report to applicants with proper credentials.

 


 

Disclaimer
Gartner® Magic Quadrant™for Multienterprise Supply Chain Business Networks, Christian Titze, Brock Johns, 23 May 2022. 
Gartner® and Magic Quadrant™ are registered trademarks of Gartner®, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner® research publications consist of the opinions of Gartner® research organization and should not be construed as statements of fact. Gartner® disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

31

Mar

Work & Culture

Centiro Top Ranked by Great Place to Work

Centiro once again ranked at the top of Sweden's Best Workplaces list in the Large Organizations category (+250 employees), coming in at number two. The prize was awarded by Great Place to Work®, during their 2022 Award Ceremony on March 31. 

It’s a big win to retain our high ranking on the GPTW top list - the consistency of ranking top 10 for over thirteen years in a row, puts a halo on our strategic focus - our colleagues, and how they are unleashed in creativity and empowered to create value for our customers, solving important problems in the process. It’s well beyond the thought of creating a nice place to work - it’s at the very core of our idea to think, lead and organize differently, to create better and sustainable business outcomes, and ultimately, try to make the world a little better by leading by example. As a Great Place to Work top list long-timer, we also retain the prestigious title Great Place to Work Legend™ 

Our culture, created and owned by the organization, is the foundation of Centiro – the personality of our organization which sets us apart, defines who we are, and shapes who we aspire to be. More than a decade of prestigious rankings on the GPTW list is humbling, yet again reaffirms that we are on the right track, for decades to come. 

GPTW® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. 

 

9

Dec

Work & Culture / News

The Award for Swedish Quality Goes to Centiro

The award for Swedish Quality is the most prestigious national quality accolade and this year it is awarded to Centiro.  

Since 1992, SIQ - the Swedish Institute for Quality, has awarded the Swedish Quality Award to companies who long-term and systematically develop their work with quality and improvement at an organizational level, and thereby achieve sustainable success.  

“The employees' clear customer focus and passionate commitment are important factors behind the success. In addition, there is a large and successful focus on innovation and sustainability”, says Anders Mellberg Chairman of SIQ's judging committee about Centiro receiving the award. 

The five areas that determine who receives the award are the ability to create value with customers and stakeholders, lead for sustainability, involve motivated employees, develop value-creating processes and work with improvements and create innovations. 

The jury's motivation 

Centiro is an innovator of cloud services for managing flows of goods in e-commerce, logistics and industry. World-leading companies and brands, in more than 175 countries, use their solutions. The company has strong growth, good financial sustainability and thus contributes to leading the focus on sustainability in logistics.  

For Centiro, employees are the company's most important resource and great emphasis is placed on creating a culture where everyone feels involved in the company's success. The strong culture means that there is courage to challenge traditional norms and established approaches to building value-creating services and processes.

Through innovative solutions and dedicated customer teams, Centiro has developed its processes and working methods in a unique way and created a customer-oriented business development that is world-class. Centiro is a very good role model and a worthy recipient of the Swedish Quality Award. 

Gustaf Stawåsen, CISO at Centiro says, “I believe our unique way of working with our culture, our colleagues at heart, and a partner-driven customer focus – challenge traditional structures and non-value metrics. The process with SIQ has been comprehensive in many steps, with an amazing evaluation team and great questions and discussions. A rare, rewarding and enlightening experience”.  

The Swedish Quality Award highlights role models and is given to organizations that have demonstrated significant results from their successful quality work. The operations are illuminated from a holistic perspective where strengths and opportunities for improvement are identified in detail based on the SIQ Management model, which is a basis for how organizations achieve success with their operations. 

SIQ – the Swedish Institute for Quality is the national center for business excellence in Sweden. They are a non-profit organization founded in 1990 with the support of the Swedish Government as well as their members association, private companies, institutions, and the public sector. 

Niklas Hedin, Centiro CEO says, “Challenging status quo and norms, even in quality management, to reach better outcomes for our customer, with a strong people- and culture focus has been our DNA from day one. The tireless efforts of our amazing colleagues, and a crisp vision of how we want to push the possible has now brought us to the top. I’m proud and grateful for the award, as we are now considered a reference of how sustainable success for employees, customers and other stakeholders can be achieved, without compromise”. 

 

12

Nov

News

Centiro Founder Wins EY Entrepreneur of the Year

After an extensive nomination process, the western regional final of the Swedish edition of EY Entrepreneur of the Year was held on Thursday evening. At the end of the event, it stood clear that our CEO, Niklas Hedin was named the winner!

EY Entrepreneur of the Year is one of the world's top awards for entrepreneurs. With the realization that successful entrepreneurs stimulate economic growth, EY annually arranges the award in order to make entrepreneurs visible, increase interest in entrepreneurship and inspire tomorrow's entrepreneurs. The competition is held at regional, national, and international level in 140 cities and in more than 60 countries.

21

Sep

Work & Culture

Centiro Ranks Top Ten in Europe’s Best Workplaces

One million employees have spoken, when Europe’s best workplaces are announced. Among thousands of companies, Centiro lands number seven spot on the list of Best Workplaces in Europe™, midsized companies.

20

Sep

NEWS

Niklas Strikes Gold

We are proud to announce our CEO, Niklas Hedin, as a Gold winner of the prestigious Founder of the Year Award. The Founders Alliance recognizes Niklas’ more than 20-year tenacious building of the Centiro Brand into a world-leading company through his sustainable ideas and exceptional leadership style.

On September 16, the Founders Alliance hosted the Twenty Year Anniversary Founders Gala at Stockholm City Hall, to celebrate the Founders Alliance's 20th anniversary. H.R.H. Prince Daniel was present to pay tribute to Sweden's most exceptional founders of entrepreneurial companies.

The jury’s motivation

Determined to build a company that is best for the co-worker and best for the customer, the gold winner has created an innovative global company with a unique business model. The next Swedish unicorn.

Niklas says, “The award is a pinnacle moment in life, for me personally, as well as for the company. Proud as one can be, I’m grateful to represent my amazing Centiro colleagues. Thankful for the trust from our inspiring customers. Without all of them, this awesome journey would not exist, laughter and success together would be unheard of, and joint focus where we have to rely on one another during challenging times, would not be experienced. Thank you.”

To encourage long-term, sustainable, and equal ownership, the Founders Alliance annually distributes the Annual Rings to the Founder of the Year in six different phases, from the young founder, through all the company's growth phases, to the founder who through a life effort has developed one or more companies and is a role model for other founders.

19

Aug

Sustainability & CSR

Centiro achieves gold level by EcoVadis

Centiro once again achieves gold level in the assessment of environmental, social, and ethical performance performed by EcoVadis.  

Our sustainability engagement is rated by EcoVadis annually, and we have achieved gold ratings since 2018. EcoVadis evaluates how well a company has integrated the principles of sustainability into its business and management system. The assessment is evidence-based and covers business ethics, work environment, environment and energy footprint, procurement, important social factors, and more.  

With this year’s score, Centiro ranks at the top ninety-seventh percentile of the rated companies by EcoVadis globally and in the top 1% of companies rated in the industry. 

If you want to know more about Centiro's commitment to a sustainable future, here is a short video, or please go to https://www.centiro.com/about-us to read more.

 

 

29

Jun

Work & Culture

I am at Centiro

When you work at Centiro, you are encouraged to be yourself.

We like diversity, in gender, culture, and competence. We love introverts and extroverts alike. Crucial to our strength and success is a mindful understanding and acceptance of each individual. People working at Centiro bring a personal touch to their work; they build bridges and relationships within the organization and outside with equal respect and curiosity.

 

18

May

Reports

Centiro named in Gartner Magic Quadrant

Centiro is positioned in the May 2021 Gartner Magic Quadrant for Multienterprise Supply Chain Business Networks (MESCBNs)

Download the report here.




Terms
Only applicants who are currently working in an industry with close proximity to the Multienterprise Supply Chain Business Networks (MESCBNs) is eligible to receive this report. We reserve the right only to send the report to applicants with proper credentials. 

Disclaimer
Gartner Magic Quadrant for Multienterprise Supply Chain Business Networks, Christian Titze, William McNeill, Brock Johns, Bart De Muynck, 3 May 2021. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

24

Mar

Work & Culture

Centiro Awarded Best Place to Work!

We are No 1 

Great Place to Work® awards Centiro as Sweden's Best Workplace in the Large Organizations category (+250 employees).

GPTW is the global authority on workplace culture. Read more (in Swe): https://www.greatplacetowork.se/de-baesta-arbetsplatserna/sveriges-baesta-arbetsplatser-2021/ 


5

Mar

Reports

Why Care for Parcel Management, anyway?

There is an inherent human need to organize, structure and put things in boxes, so we can maintain order and predictability. To understand, make sense. The industry nomenclature around supply chain software systems is no different. Categories and distinctions were created in a time when the world was different. And the nomenclature around parcel management, first- and or final mile has yet to catch up.

And by the way, you may or may not agree, this is my opinion. But it’s well-founded. A couple of things are making sure the maps have to be updated, and perhaps new categories invented. Digitization, Pandemic, well, I think I’ll stop right there.

Sure, we have a cloud offering in the space of Parcel Management. It does what it says on the tin really well. It’s just that it is used to do so much more, or perhaps even for other reasons than to just ship a box, and few of our customers – many of which who are changing the game out there as you read this – use that nomenclature. Piling bricks or building a cathedral? I know the winners out there think different.

Intelligent balancing of network capacity across partners. Real time, consumer-facing optimization that takes network capacity, carrier service portfolio, economy and sustainable aspects into consideration while maintaining that the important part – the promise for a given delivery date – is kept. Double-digit percentage savings while increasing capacity, reach and on-time performance. Rapid on-boarding of network partners and thousands of stores to create a virtual, digitally connected network that executes far and beyond your own assets, increasing inventory availability while shortening distance to market, resulting in strategic supply-chain capabilities on par with the biggest and best in the market. Parcel Management? Perhaps. I suggest it’s more than that.

And yes, at the core lies strong functional capabilities that seem trivial at first glance. Of course, there are additions and modules you can extend our Parcel Management offering with like visibility, financial control etc. - still functional, useful and value-creating. Couple that with a clever strategy and assemble the parts and systems in a different way than normal. Boom - that’s when magic happens, and Parcel Management as a tool and even category can move from a System of Record and Execution to become a System of Innovation – a strong catalyst that is core to the empowerment of disruptive strategy, where timelines from ideation to business impact and excellence, shrink. Where differentiation truly happens. I have a lot of good observations, which involves anything from seemingly trivial items like clothes and shoes and transformation of retail to seriously important items like enabling and controlling the distribution of vaccines to fight the corona virus.

So those are my two cents. There is of course more to talk about. There are lots of things to do, to change and to make better, smarter and faster. Perhaps you are in the middle of these challenges and are wondering how to get a grip and structured thought on what to do. Well, don’t be a stranger. This is in fact our daytime job, to help and to modernize supply chains.

In the meantime, I present you with a market guide for Multi Carrier Parcel Management Systems. It’s a good read, and our company is in it. Modules, geographic coverage and all. But I wouldn’t stop there. I encourage you to reach out, as there is so much more to talk about. We’re on a mission. Are you?

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17

Feb

Reports

Centiro recognized as Representative Vendor in Gartner Market Guide

Centiro recognized as representative vendor in Gartner 2021 Market Guide for Multicarrier Parcel Management Solutions

What is in the Report

"Parcel delivery levels and returns are accelerating. Focus on MCPMS is also growing
as organizations aim to optimize process, cost, service and capacity due to ongoing
impacts of COVID-19. This research gives supply chain technology leaders an
overview of this market’s trends and leading vendors.

Parcel and last-mile delivery, already the fastest-growing shipment segments, have accelerated significantly due to the COVID-19 crisis. Issues around constrained delivery capacity and customer experience are growing in tandem with demand. These increases spurred by multichannel retail and B2B e-commerce are unlikely to reduce after the crisis passes.

Key Findings
Parcel and last-mile delivery, already the fastest-growing shipment segments, have accelerated
significantly due to the COVID-19 crisis. Issues around constrained delivery capacity and customer
experience are growing in tandem with demand. These increases spurred by multichannel retail and
B2B e-commerce are unlikely to reduce after the crisis passes.

The impacts of COVID-19 forced many organizations to quickly establish basic reactive parcel delivery capabilities to accommodate significant and rapid growth where the previous parcel share of shipments was low or nonexistent. Organizations are now looking for opportunities to optimize and consolidate their parcel shipping and increased volumes with more rate and service options.

Companies are faced with increased delivery costs, and shippers often lack the tools to optimize their transportation spend effectively.

Most TMS and WMS providers do not specialize in parcel capability. Rather, they partner with a multicarrier parcel management solution (MCPMS) to support their customers."

Read the full report now!




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Disclaimer
Gartner, Inc., Market Guide for Multicarrier Parcel Management Solutions, February 2, 2021.By Analysts Simon Tunstall, Bart De Muynck, Oscar Sanchez Duran.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

The Gartner document is available upon request from Centiro. 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

 

17

Nov

News

Centiro, a MästarGasell company, awarded DI Gasell for the seventh time!

Dagens Industri has named Centiro a Gasell Company for the seventh time.  

Niklas Hedin

Niklas Hedin, Centiro’s CEO says, “I am humble and proud. Being a MästarGasell while receiving your seventh DI Gasell, is truly an extraordinary honor. The Gasells are the fastest growing companies in the country, and our appearance for the seventh time on this list speaks volumes about our sustainable growth. It is a testament to my colleagues’ commitment and ingenuity. Always looking for new ways of thinking, new ways of acting and innovative ideas. The basis for our sustainable growth is that we dare to dream. Dare to reach for the stars. Together, with focus and tenacity, anything
is possible.”

About DI Gasell
The Gasell survey by Dagens Industri (DI) ranks Sweden's most successful companies. The survey is based on the companies' four latest annual reports. Less than 1 percent of Sweden's limited companies meet the requirements for being called a Gasell Company. In order to be appointed Gasell, the company must meet all the criteria. In addition, Dagens Industri does an overall assessment of the company where additional parameters, such as showing sound activities, are weighed in.

Criteria for DI Gasell
1. Net sales in excess of SEK 10 million, according to the latest annual report.
2. At least ten employees, according to the latest annual report.
3. At least doubled their turnover, when comparing the first and last year in the four-year period.
4. Increased their sales every year for the last three years.
5. A positive overall operating result for the four latest financial years.
6. Essentially grown organically, not through acquisitions or mergers.
7. Healthy finances.

A MästarGasell has qualified as a Gasell Company for three years or more.

11

Nov

News

Centiro supports Zalando to Revolutionize Pre-Owned Fashion

Reselling, recommerce, reverse commerce, recycling, second hand, circular shopping or pre-owned? No matter what you call it, pre-owned fashion has never been hotter in the retail fashion world. In fact, clothing and secondhand apparel take the largest market share of pre-owned, set to reach over $51 billion by 2023 (ThredUp 2019 Resale Report).

4

Nov

News

DHL Supply Chain and Centiro; How to enable fast customer onboarding in the ‘new normal’ e-commerce landscape

Time is always of the essence. Now more than ever. The digital adoption and the consumers’ shifting preferences are introducing new trends at a rate few could have predicted. These rapid behavioral changes require superiority in supply chain agility – a prerequisite for long-term success.

Centiro’s unique ability to connect delivery and service networks, allows customers to be more flexible and to efficiently control costs and services. It gives freedom to meet customer demands more fluently, compress timelines from years to weeks while still retaining robust solutions with Centiro’s standard integration with leading WMS-suites, such as Manhattan WMOS.

Centiro and DHL Supply Chain partnered up back in 2013 and DHL is using Centiro’s solutions on all five continents. Our latest collaboration empowers DHL to provide best-in-class e-commerce fulfillment- and delivery solutions with a global network of fulfillment centers.

Centiro enables DHL to provide high quality e-commerce order fulfillment and Service Level Agreement (SLA), using top-tier technology with pre-built integrations de-risking cost- and implementation timelines.

Listen to Paolo Roberto Grassi from DHL, along with Niklas Hedin and Kim Klasson from Centiro, talk about cutting timelines and staying relevant in a world where businesses face increasing amounts of uncertainty.

Feat.
Paolo Roberto Grassi
Head of IT Products MLEMEA & European Fulfillment Network (EFN) @ DHL Supply Chain
Niklas Hedin
CEO, Centiro
Kim Klasson
Strategic Account Manager, Centiro

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5

Oct

Work & Culture

Centiro winners in Employer Branding Awards

Centiro was awarded Newcomer of the Year at Universum's Employer Branding Awards 2020! Niklas Hedin CEO and Åsa Beronius CHRO at Centiro accepted the award. 

During the ceremony, both companies and individuals who have done "the little extra" are awarded for building a strong Employer Brand toward Young Professionals. 

Niklas Hedin says "We are happy to get this acknowledgment as we have been working with Employer Branding and being a great place to work for our colleagues since day one. The true power of Centiro comes from our passionate people. Something you immediately notice when you meet us."  

Åsa Beronius continues "This award is a testament to our colleagues positive commitment. We listen to each other and find that we have a tremendous engagement, not only within, but also outside of Centiro. Our culture is not on a piece of paper - our colleagues are the ones who upholds the Centiro way, together, every day. 

About Universum Awards 
Universum's Employer Branding Awards are held yearly and intends to pay tribute to the employers and individuals who with all their heart put extra work on building a strong Employer Brand towards talent in Sweden. This year's winners think in new ways and dare to show the way for successful Employer Branding work that aims to attract the colleagues of the future. 

Universum's Jury Motivation 
"This company has worked with Employer Branding questions in a remarkable way and reached very strong results. They show a large portion of energy and positive enforcement in strengthening the Employer Branding-questions internally. Their communication paints a broad and clear picture which attracts a lot of talent. It is almost impossible not to feel their energy, knowledge and ambition in their work. This company is a perfect role model for all who work with Employer Branding!" Read more about Universum at https://universumglobal.com/

 

10

Sep

Work & Culture

Great Place to Work Legend™ Centiro - One of the Best Workplaces in Europe 2020

I am happy and proud to announce that Centiro was announced on the Best Workplaces in Europe 2020-list for the tenth year! The prize was awarded by Great Place to Work®, the global authority on workplace culture.

We have previously received the prestigious title, Great Place to Work Legend™ for our dedicated and long-term approach to its workplace culture efforts. Centiro’s conscious efforts relating to culture and leadership, and our focus on people have resulted in high rankings in Sweden as well as Europe since 2010.

The fact that Centiro placed on the Best Workplaces in Europe-list again and again, is a true testament to how we practice and live our culture every day. If there ever was only one quality to define the Centiro culture, it would be Relaxed Seriousness. It’s a razor-sharp aptitude for problem solving, combined with a personal and relaxed touch. That’s what a high-performing organization is about – a team of committed people acting with equal parts heart, mind and backbone.

 

Centiro has been a proponent of self-governing teams for a long while. This approach utilizes the drive and potential of each employee and allows many decisions to be made by the employees themselves. The result is sustainable growth – We currently employ just shy of 400 people in six countries and continues to enjoy growth averaging 30 percent per annum. Financial results and growth have a clear correlation with corporate culture strategies and the ability to keep up with changes in the market. Centiro sees a colleague as a whole and values long-term relationships with colleagues, customers, and partners. These are some of the common denominators for the workplaces around the world that have been designated as a Great Place to Work®.

 

The list of Europe's best workplaces is based on the biggest workplace study of its kind in the world. More than 2,800 organizations comprising 1.46 million employees from 19 European countries participated in the study, which is based on feedback from employees and information from senior managers about employee value proposition and company culture. The list identifies those organizations that are best prepared to produce great results and profitable businesses.

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29

Jun

Reports

The Coming Retail Returns Tsunami

Going into 2020, the retail world was already dealing with tremendous growth in merchandise returns. 

Driven by increased online sales coupled with customer friendly return policies, these factors are creating an ever-growing financial strain on retailers.

By the end of 2019 this figure had reached over $1 trillion worldwide. Every return is a pressure point on retailers’ margins. Even if the item can be resold, the increased handling of the items chips away at the margin. If items must be discounted, this further exacerbates the problem. How are retailers to deal with this coming tsunami?

Read leading industry firm IHL’s latest research on the topic, learn the five key aspects retailers need to consider when it comes to handling returns. 

 

 

29

May

Work & Culture / News

Over 2000 people injured from gunshots every single day and what we can do about it

Let's take a stand against gun violence. Today and every day.
IM (Individuell Människohjälp) collaborates with Centiro to enable tracking of the processes around Humanium Metal – from melted down weapons to new products and peacemaking activities.

Humanium Metal is an initiat ive by IM where confiscated illegal weapons in violence-affected countries are transformed into enriched metal –which is then sold on to leading designers and brands.

Today, Humanium Metal is used in everything from watches to artwork, with the profit made going into IM’s development work in violence-affected countries.

"It is hugely important for us that private companies such as  Centiro are involved and contribute their skills and resources. Our partnership means that we can develop the Humanium Metal project and thereby bring about further change in the countries where we operate,"says Martin Nihlgård, Secretary General at IM.

The process around Humanium Metal involves many steps, from melting down the materials all the way to a finished product in the consumer’s hands. It’s a challenge to know the whereabouts of raw materials and products in the chain, and how to move them in the best way possible. And this is a field in which Centiro has considerable experience, both with its software and wider expertise within the company.

"At a time when sustainability, circular models and the issue of how to create a better world are all in the spotlight, entering into a partnership with Humanium Metal feels perfectly natural. The idea of getting rid of illegal weapons and at the same time creating a multitude of new benefits is absolutely right. Together we can help IM’s idea gain traction as well as simplify the practical aspects of managing a fairly complex value chain across the entire world. My colleagues and I are proud to contribute to the success of Humanium Metal", adds Niklas Hedin, CEO Centiro.

When buying a product made by Humanium Metal, it is possible to track the origin of the actual raw material with the Centiro Solution. The next step is make this feature available on for all consumers. 

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15

May

Work & Culture / News

Centiro ranked no 5 among IT-students in Sweden

Centiro made it to the Top 10-list and placed number 5 when Karriärföretagen asked IT-students to rank the most attractive workplaces in Sweden.

Our placement is truly a confirmation that all the effort we have put into our workplace and culture to stay relevant for young professionals who shape our future pays off!

Karriärföretagen’s goal is to guide students towards a promising future career. Each year they post a Top 100 list of companies who have the best career- and development possibilities for young talents, where Centiro qualified earlier this year. Now the students have ranked all these companies according to who they think is the most attractive workplace and where they would like to work.

 

27

Apr

News

Centiro + Zalando switch gears

Centiro enables Zalando to Accelerate Support for Brands and Retailers during Corona-virus Crisis.

In the midst of the crisis, it has become evident that the retail industry is severely impacted. With lock-downs in several countries and less-to-no orders, brands are struggling with generating vital revenue.

Stronger Together
With its delivery cloud platform, Centiro supports Zalando, Europe’s leading online platform for fashion and lifestyle, in onboarding physical stores to its Connected Retail Program. In the light of the current crisis, Centiro and Zalando quickly switched gears to make sure the program could scale faster. 

The corona outbreak has catapulted the retail-community in accelerated and unprecedented challenge and change. Built on our longstanding partnership, we are proud to catalyze and help Zalando’s Connected Retail program speed up with network technology to connect the onboarded store with consumer-focused delivery networks, coupled with Zalando’s undisputed capability to sell online. It allows for classic retail and progressive online business to co-exist, collaborate and thrive with the best of both worlds for the consumer. It’s sustainable innovation, and in these times, a generous gesture from Zalando for a greater good. I see it is an inspiring example of how we become stronger together” says Niklas Hedin, CEO Centiro.

A Special Offer
With Connected Retail, Zalando is opening its platform to physical retailers, enabling them to fulfill orders from Zalando customers and ship parcels directly from their stores. Connected Retail is open to every retailer and brand with physical stores, as long as they offer products sold on Zalando. The program is currently available in Germany and the Netherlands. To support physical retail even better during the current crisis, Zalando is offering special conditions to its partners. Dr. Carsten Keller, VP Direct-to-Consumer, Zalando SE explains

The lock-down has strongly affected brick-and-mortar retailers all across Europe. With Connected Retail we aim to be part of the solution. In order to support retailers in these difficult times, we have decided to fully waive commissions and accelerate payouts to retailers. Over the past weeks we have received hundreds of requests from retailers to join the Connected Retail program. Centiro is a trusted and competent partner in enabling retailers to quickly ship orders from their stores.

Connected Retail
If you want to know more about Zalando Connected Retail, please click here.

For more information, please contact
Niklas Hedin, CEO of Centiro
Phone: +46 (0)33 297 700
niklas.hedin@centiro.com

21

Apr

Work & Culture / News

Great Place to Work Legend™ for the second time

Centiro placed 9th on the 50-249 Employee Category when the best places to work in Sweden 2020 were announced.

The prize was awarded at the Great Place to Work® Awards Digital Gala, which was held on April 21st.

When Sweden’s best places to work were announced, Centiro also received the prestigious title Great Place to Work Legend™ for the second time, for its dedicated and long-term approach to its workplace culture efforts. The company’s conscious efforts relating to culture and leadership, and its focus on people have resulted in high rankings for the past eleven years.

At Centiro we think differently. We have designed the organization for a warm and inviting culture without managers or departments yet rich with mandate and confidence, which also results in high performance. The idea is almost annoyingly simple - everyone has the chance to contribute with their own set of skills. You are not valued by a role or title - everyone is equal, everyone has the opportunity to develop to their own potential. The commitment and joy of collaboration between our colleagues empower new ideas, knowledge and energy that provide extraordinary performance and results as well as a wonderful climate that includes our customers. With our servant leadership principle, we see a clear connection between employee satisfaction, market leadership and results” says Niklas Hedin, CEO of Centiro.

Centiro has been a proponent of self-governing teams for a long time. This approach utilizes the drive and potential of each employee and allows many decisions to be made by the colleagues themselves. The result is sustainable growth – Centiro currently employs over 300 people in four countries and continues to grow at an annual rate of 25%. Based on a holistic view, Centiro values long-term relationships with employees, customers, and partners. These are some of the common denominators for the workplaces around the world that are bestowed with the title Great Place to Work®.

The Sweden’s Best Workplaces prize is split into three categories: small, medium and large organizations. The lists of Sweden’s Best Workplaces are based on a range of factors, including a survey of company employees who indicate their attitudes towards their workplace.

For more information, please contact
Niklas Hedin, CEO of Centiro
Phone: +46 (0)33 297 700
niklas.hedin@centiro.com

12

Nov

Work & Culture / News

MästarGasell to Centiro

For the sixth time, Dagens Industri has named Centiro a Gasell Company. In addition, the company is awarded the prestigious recognition MastarGasell."I am incredibly happy and proud, above all of my colleagues that made this possible. A Gasell is an honor in itself and to qualify for a sixth and also to make MästarGasell is exotic" says Centiro's CEO Niklas Hedin. "Centiro has always been about exploring. We want to see how far we can take our ideas, and our customers are always with us on that journey, which is the basis for our growth. We have joint ambitions where development, profitability and sustainability over time, are in focus" continues Niklas.

About DI Gasell
The Gasell survey of Dagens Industri ranks Sweden's most successful companies. The survey is based on the companies' four latest annual reports. Less than 1 percent of Sweden's limited companies meet the requirements for being called a Gasell Company. In order to be appointed Gasell, the company must meet all the criteria. In addition, DI does an overall assessment of the company where additional parameters, such as showing sound activities, are weighed in.

Criteria for DI Gasell
1. Net sales in excess of SEK 10 million, according to the latest annual report.
2. At least ten employees, according to the latest annual report.
3. At least doubled its turnover, when comparing the first and last year in the four year period.
4. Increased their sales every year for the last three years.
5. A positive overall operating result for the four latest financial years.
6. Essentially grown organically, not through acquisitions or mergers.
7. Healthy finances.

A MästarGasell has qualified as a Gasell Company for three years or more.

 

2

Oct

Reports

Global Consumer Survey

Retailers know the problems they are facing: Customers have the answers to solve them!
Today’s retail environment is more complex than ever, given the rise of e-commerce and a rediscovery of the age-old truth that “the customer is king”. 

Retailers across the globe are challenged with demands for both personalisation and convenience, balanced with consumer skepticism on data privacy. In the recent Global Consumer Survey, JDA Software and Centiro interviewed 12,000 consumers in key global markets to identify consumer trends.

The 2018 Global Consumer Survey unveils compelling statistics around consumer preference towards in-store shopping experiences versus online, in addition to shopping preferences by demographics and much more. Download the results of the 2018 Global Consumer Survey to learn more!

Download Global Report  
Download European Report  

Making Supply
Chains Smarter
and Greener

We are dedicated to reshaping the supply chain and delivery industry through data-driven technologies, boosting sustainable growth. Being a frontrunner in this race, we hold the vision of empowering commerce for businesses as well as committing to building a sustainable future.

Watch Full Video
I think all the leaders out there need to re-evaluate their view of their current business and how they feel about that. And I think the capacity to tackle change is critical to deal with the challenges at hand and those we can see on the horizon.

Niklas Hedin, Founder and CEO at Centiro shares his insights on Global Thought Leaders and CBS News.

A partner to win background

A Partner to Win

We picked Centiro because
they can help us win.
We think different. About a lot of things. About how cutting-edge supply chain technology advances market leadership. How we lead, inspire and engage people.

We nurture constant curiosity to explore. Relentless drive to overcome challenge.

Created to do more, to do different. We are Centiro.
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PURPOSE. PEOPLE. PLANET.

Our business exists to do more. For all stakeholders involved including Mother Earth. We believe in positive impact in all aspects of a sustainable business. It is better for all of us. Today and every day.

Purpose Driven Commitment

Read more   
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WORK? LIFE!

Work is an essential part of life. We believe you should pick your workplace with great care. Relaxed seriousness is at our core. We incite, challenge, nurture and unleash. So you can be the full professional you. It is the power of You+We.

Work with Us

Read more   
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PROMISE. ENGAGE. RETURN.

Surface the right selection of delivery services at the right time. In real time. Inform and engage the customer across the delivery journey. Close the loop with smart and smooth returns. Success is easy. Make promises you can keep -keep the promises you make.

Full Circle Brand Experience

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CONNECT DELIVERY NETWORKS

Connect stores, warehouses and shipping locations with carriers, delivery networks and service providers with our Delivery Management Cloud. First- or final mile – our portfolio of global and local carriers, agile implementation and extensions that pack a punch will get you to market in style in no-time.

One Platform to Connect them all

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REAL-TIME INSIGHTS & TRACKING

Success does not live on a dashboard. Success is how quickly you can turn data through insight to action with impact. To move from overview to uncluttered details that matter with precision of a razor. To act with control and confidence. Centiro Perspective connects all your dots to actionable insights on real-time supply-chain performance, combined with control-tower power to act at your fingertips.

See all. Know all.

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IMPROVE ECONOMY & PERFORMANCE

Freedom to capture financial activity from one site or across the global landscape. Smooth and automated control over transport activity, revenue and cost. Precision to work with cents, scale to handle the millions. AI and automation to work hands-on, or off.

Smooth to Improve

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AI EMPOWERED. SIMPLY SMARTER.

You urge to change and run your business better. You’re passionate to up your supply-chain game. Centiro Convergence and smart data is the engine and fuel to understand, predict and automate. It’s on the top of the bucket list for innovation efforts with data at the core - available, accurate and consumable.

Easy to start. Power to scale. Simply Smarter.

Read more   
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One Platform to
Connect them all.

Physical business and supply chain unlock new capabilities with a Digital Twin, just as Yin completes Yang. When warehouses, stores, service points, carriers, gig-networks connect in a seamless flow, magic happens and business opportunities arise.

A business needs to change fluently with the market. It needs connectivity between physical and digital to enable and orchestrate new levels of service. It requires crisp insight, control and flexibility to change. It’s thirsty for smart data.

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We help finer supply chains get connected with delivery- and service networks, to run better and smarter. We are passionate to help them to actionable insights and business impact. We thrive to make business critical data available, accurate and consumable to make a difference. We embrace and invite you into our award-winning company culture to create more. You+We.

More than a Tech Provider.
More than an Innovation Partner.
We are Centiro.

Fluent as Silk.
Solid like a Rock.

You urge to change and run your business better. You’re passionate to up your supply-chain game. Then, there are a few things that shouldn’t be on your mind.

Things like a cloud that connects and reach everywhere you operate. Like blazingly fast technology that slashes milliseconds for a smooth consumer experience. Like embedded AI that helps you get smarter every day.

Robust, industrial grade apps that build on 20+ years’ experience of mission-critical operation. Yet, so fresh it adopts to new insights and market impulses several times per day.

Innovative Flow.
Disciplined Sting.

With Centiro, we don’t feel like we’re two companies. We feel like one seamless team.

One site or hundreds. A handful of orders in a store or millions from a warehouse.

Leading from idea to concept through to production requires discipline, choreographic beauty and skills of good craftsmen.

Your focus on business impact zooms from minute detail to the broader strategic lines. We get it. It all needs to flow and sting in the right places. And it needs to move the needle.

Perhaps you knew we both flow and sting. Perhaps you want to talk to one of our customer references about how our engagement model for implementation always deliver. Then you’ll know.

Let’s Connect

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